Privacy Policy
Last updated: June 4, 2025
1. Introduction
EastTech Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or engage our security and IT services.
By accessing our website or using our services, you consent to the data practices described in this statement.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
- Personal Identification Information: Name, email address, phone number, and property address when you request a quote or book a service.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
- Service Data: Details about your security system configuration, IT infrastructure, or specific service requirements necessary to perform our work.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service (e.g., installing CCTV, monitoring alarms).
- To notify you about changes to our Service.
- To provide customer support and respond to enquiries.
- To monitor the usage of our Service to detect, prevent and address technical issues.
- To provide you with news, special offers and general information about other goods, services and events which we offer.
4. Data Security
The security of your data is paramount to us. As a security company, we adhere to strict industry standards to protect your personal information.
Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of data, restricted access controls, and regular security assessments.
5. Disclosure of Data
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners for the purposes outlined above.
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: admin@easttech.com.au
Phone: 0491 185 144
Address: East Gippsland, VIC