Remote Support

Overview

Need help right now? Our secure remote support service allows us to diagnose and fix many software, email, and optimisation issues instantly.

Key Features

• Secure Splashtop SOS connection
• Instant diagnosis without call-out fees
• Software and Email configuration
• Malware and Virus removal
• Performance optimisation
• Safe, encrypted connection

Trusted Hardware

Why Professional Remote Support?

Malware and virus removal

Email and application troubleshooting

Performance optimisation

Safe, encrypted connection

No travel — remote first when suitable

Windows & Mac support

Splashtop Remote SOS

Download our secure SOS tool and share the 9-digit code when you call. We can jump in fast for virus cleanup, email issues, and software errors — often without a call-out fee.

Download SOS (PC)Download SOS (Mac)

Help in minutes, not days

When the fix does not need a van on the driveway, we can often sort it remotely — saving time and cost while you get back to work. If we need on-site work, we will say so up front.